Help centre
Answers, in plain words.
How to get started, how to read a report, and what to do when something does not work. If your question is not here, write to us .
Reviews
Reading a report
The summary line, the severities, and what each part of a finding tells you.
Files with several applicants
A family's file: whose each document is, who is not coming, and the report by person.
Working through findings
Resolve, dismiss, add notes, copy client questions, and export.
Saved reports and checking again
How reports are saved, how long they are kept, and how to re-check a file.